If you need to return a shipment or individual products from it to us, please fill out our returns form and enclose it directly with the shipment you wish to return.
You can find all information and the procedure for our returns form and returns shipment as well as the download of the returns label here (returns). If you have any further questions, our customer service team will be happy to help. The best way to contact us is via live chat.
We offer you an uncomplicated and reliable return guarantee for your complete satisfaction.
Our return process is simple, fast and transparent. We guarantee stress-free processing of your returns request and are happy to help you with returns processing with our returns slip or returns label.
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