Returns
Your approach
Ordered incorrectly:
If the item is in perfect condition and still in its original packaging, you can send it back to us together with the completed returns form (subject to a charge).
Our returns policy is limited to 90 days.
Item defective or incorrectly delivered:
The easiest way to contact our customer service is to find the best solution for you as quickly as possible.
Phone: +41 52 730 05 30
WhatsApp: +41 79 844 45 76
Email: info@mofakult.ch
Please make sure to include the return form, this is the only way we can ensure fast and uncomplicated processing of the return.
Returns should be sent to the following address:
mofakult AG
Retouren
Im Buchfeld 20
8500 Frauenfeld
Switzerland
Collection only possible with online purchase and appointment.
